Shipping policy
Thank you for shopping with us! Please read our shipping policy carefully to understand how and when your order will be delivered.
Order Processing
All orders require 1–3 business days to process before being dispatched. Processing time covers order verification, quality checks, and packaging. Orders placed on weekends or public holidays will begin processing on the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times by Destination
Once your order has been dispatched, estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| 🇺🇸 United States | 2–5 Business Days |
| 🇨🇦 Canada | 5–10 Business Days |
| 🇦🇺 Australia | 10–30 Business Days |
| 🇳🇿 New Zealand | 10–30 Business Days |
Please note: Total delivery time = processing time (1–3 days) + shipping time. For example, an order to the US may take up to 8 business days from the date of purchase to arrive.
Important Notes
- Shipping times are estimates and may vary due to carrier delays, customs processing, or peak seasons (such as holidays).
- We are not responsible for delays caused by customs or local postal services.
- Business days are Monday through Friday, excluding public holidays.
Order Tracking
You will receive a tracking number via email once your order ships. This allows you to monitor your package's journey to your doorstep.